SUPPORT
What do you want to know ?
WHERE CAN I DOWNLOAD THE GAMES?
Our games can be found on Steam Store with the help of links in the games pages.
Our games being essentially PC games, they are not available on Xbox ou PS4.
IN WHAT LANGUAGES ARE THE GAMES AVAILABLE?
Voice over: English / French / Spanish
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​Subtitles: English / French / Spanish / Japanese / Korean / Traditionnal Chinese
WHAT TO DO IF MY GAME BLOCKS?
1. Does your system meet the specifications required for the game?
Please verify the game's system requirements and compare them to your system's specifications. If your system does not meet the requirements, this will most likely be the cause of any performance issue or crash that you may be experiencing.
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2. Try to run the game with administrator rights
-Right-click on the game icon on your desktop or dedicated folder
-Select “Run as administrator”
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3. Update your video card drivers
Make sure the drivers of your graphics card are up to date. They can be downloaded from the manufacturer's website:
• NVIDIA
• AMD
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4. Verify your game files
Make sure that your game files have been properly downloaded and installed from the Epic Games Store by following the steps described on Steam.
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5. Disable background applications
Before launching the game, make sure no other software is running (web browser, chat software, music player, etc).
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6. Make sure your operating system is up to date
Check for Windows updates and install all pending items.